Services Overview

Kimball Midwest services our customers out of four strategically located distribution centers. Our corporate headquarters are located in Columbus, OH, servicing the Midwest, and Northeast. The remaining regions are fully supported through our distribution centers in Savannah, GA, Dallas, TX and Reno, NV.

Through our strategic distribution centers, we maintain approximately 99%+ fill rate on all orders with shipment within 24 hours. What does that mean? If you order it, you will get it and get it quickly. Online ordering, product informationshop survey requests and Safety Data Sheets (SDS) are available 24 hours a day, 7 days a week on our website.

Customer inquiries are handled quickly by trained specialists with decision-making authority. As a result, all customers receive prompt, efficient, courteous service.

Our contract with General Services Administration of the Federal Government (GSA Schedule #GS-06-0040N) allows us to fully support government customers.

Our Sales Representatives offer a full complement of value-added services, including Vendor Managed Inventory (VMI). With that, we work with our customers to eliminate obsolete inventory, standardize product, set appropriate minimum and maximum inventory levels for each item, and reorganize their maintenance, repair & operations (MRO) product storage area for quick & easy access. They keep all MRO small parts organized, maintained and serviced on a regular basis, reducing our customer’s parts-chasing.

In additional to their VMI services, our Sales Representatives help our customers realize reduction in downtime and one-stop purchasing through demonstrably superior products in our complete line of MRO products. We offer a total "Cost Savings Package" realizing thousands of dollars in cost savings and increased productivity.

Our team of over 800 professional sales representatives is committed to personally helping you get what you need to help keep America running. We are proud to serve our government procurement customers and pride ourselves in offering thousands of high performance, American-made products designed to save time and money.

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