Value Added Services
We are able to provide unique value to our customers because we do things differently. We believe in a culture of continuous improvement and ensure our employees have the ability to make a positive impact on our customers.
Here are some of the differences you can expect with Kimball Midwest:
We understand the significance of developing personal relationships with people at all levels of an organization. We consistently share with them the unique value we offer.
We don’t just show a picture in a catalog. We demonstrate our problem solving products so each customer can see how that product will save them time and money.
We strive to be an unpaid employee to our customers. We label, organize, put product away, and clean the storage equipment and area. Our entire team is dedicated to exceptional customer service experiences that are reflected in personalized attention and industry-leading shipping and fill rates.
We offer an extensive offering of more than 55,000 inventoried products. One of the advantages of the depth and breadth of the Kimball Midwest product line is it does allow us to be a single source supplier to our customer.
We are committed to a "Buy American" policy. 80% of what we spend our inventory dollars on goes to product made in the U.S.A. We believe in the American workforce and we’re committed to providing superior quality products that are backed up by superior workmanship.