Value Added Services

Free Shop Analysis

We are able to provide unique value to our customers because we do things differently. We believe in a culture of continuous improvement and ensure our employees have the ability to make a positive impact on our customers.

Here are some of the differences you can expect with Kimball Midwest:

Personal Relationships

We understand the significance of developing personal relationships with people at all levels of an organization. We consistently share with them the unique value we offer.

Demonstrations

We don’t just show a picture in a catalog. We demonstrate our problem solving products so each customer can see how that product will save them time and money.

Superior Service

We strive to be an unpaid employee to our customers. We label, organize, put product away, and clean the storage equipment and area. Our entire team is dedicated to exceptional customer service experiences that are reflected in personalized attention and industry-leading shipping and fill rates.

Superior Products

We offer an extensive offering of more than 45,000 inventoried products. One of the advantages of the depth and breadth of the Kimball Midwest product line is it does allow us to be a single source supplier to our customer.

American-Made Commitment

We are committed to a "Buy American" policy. Over 80% of what we spend our inventory dollars on goes to product made in the U.S.A. We believe in the American workforce and we’re committed to providing superior quality products that are backed up by superior workmanship.